Sales Support Administrator

Kenneth Brian Associates are working with a long-established client based in Chessington, who are looking for a new Sales Support Administrator to join their team. 

Working as part of a busy and lively team, this role is very varied and will encompass customer account management, order processing and providing support to the Sales team. 

Day to day responsibilities will include: 

• Processing customer orders and quotations on the phone, via email and online, and occasionally face to face
• Ensuring exceptional customer service is delivered with every customer interaction
• Providing accurate and up to date product information to customers
• Liaising with internal departments to ensure accurate after sales information is provided to customers
• Maintaining accurate customer records
• Processing payments
• Various administrative responsibilities

To be considered for this role, you will need the following: 

• Previous experience in a customer focused role
• Excellent communication skills, both written and verbal
• Ability to respond to customer emails in a professional manner
• Accuracy and attention to detail
• Highly organised with the ability to prioritise and work to deadlines
• Self motivated with the desire to develop and progress 

A competitive salary of up to £30,000 is on offer, plus the opportunity to earn bonuses, along with realistic opportunities for development into account management for the right candidate.